Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about our handling of your data.
DIAMONDAS Bvba has implemented a variety of technical and organisational measures to guarantee the best possible protection for you and your personal data.
We process and store your data only as long as it is necessary for the fulfilment of the contract and/or pre-contractual fulfilment of necessary steps with you or for the implementation of pre-contractual measures (Art. 6 Para. 1 b DSGVO), for example in response to your contact request, you have given your consent to the processing of the personal data concerning you for one or more specific purposes (Art. 6 Para. 1 b DSGVO). 6 para. 1 a DSGVO), the processing is necessary to safeguard the legitimate interests of us or a third party (Art. 6 para. 1 f DSGVO) or the processing is necessary to fulfil a legal obligation to which we as a company are subject (Aufbewahrungspflichten gem. § 257 Abs.1 Handelsgesetzbuch (HGB), § 147 Abgabenordnung (AO).
In certain cases it may be necessary to transfer your data to third parties. In the following points (1-16) we will inform you under which circumstances we will pass your data on to selected third parties, furthermore we will only pass your data on to third parties if:
- there is a legal obligation to do so (Art. 6 para. 1 sentence 1 lit. c DSGVO)
- it is necessary for the performance of a contract or for the implementation of pre-contractual measures (Art. 6 para. 1 sentence 1 lit. b DSGVO)
- you have given your express consent (Art. 6 para. 1 sentence 1 lit. a DSGVO)
- it is necessary to assert, exercise or defend legal claims. (Exception here is an existing overriding interest worthy of protection on your part in the non-disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO)
1. Contact details
2. Storage of access data in server log files
You can visit our website without providing any personal information. We only store the access data in server log files, such as the name of the file requested by you, the date and time of the request, the transferred data volume and the requesting provider. These data are evaluated exclusively to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about your person.
These data are collected, processed and stored by us for the following purposes (legal basis: Art. 6 para. 1 sentence 1 f DSGVO):
- Ensuring a trouble-free connection to our Internet presence
- Ensuring comfortable use of the website
- Ensuring the security and stability of the systems we use
All access data will be deleted no later than seven days after the end of your visit to the site.
3. Data collection and use for contract processing
We collect personal data if you voluntarily provide it to us when you place an order or contact us (e.g. via contact form or e-mail). Which data is collected can be seen from the respective input forms. We use the data provided by you to process contracts and your enquiries. After complete processing of the contract, your data will be blocked for further use and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below
In order to fulfil the contract with our customer, we may pass on your address and telephone number to third parties with your consent (Art. 6 Par. 1 S. 1 lit. a DSGVO) , e.g. to the shipping company commissioned with the delivery and selected by us with the greatest care so that the latter can contact you before delivery for the purpose of announcing or coordinating the delivery. We have concluded close contracts with all service providers for order processing. For reasons of security and protection of our customers, we do not provide any further information on the cash-in-transit companies here. You are welcome to contact us at any time in advance via the contact details in our imprint or at firstname.lastname@example.org. We will be happy to answer your questions about our shipping service providers personally.
Your consent can be revoked at any time by sending a message to the contact option described above or directly to the shipping service provider. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.
4. Subscription to our market report
We regularly inform our customers about current developments in the world of diamonds. On our website we offer you the opportunity to receive the market report of our company free of charge. The type and scope of the personal data collected can be found in the corresponding form. For registration we use the "Double-Opt-In" procedure. After the registration you will receive an automatically generated e-mail from us asking you to confirm your e-mail address. Your data will only be saved and the market report sent after authorization has been completed. We log the time of your registration, the verification of your e-mail address and your IP address.
We use the data received from you in this context only for the purpose of sending the market report on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO. The unsubscription is possible at any time and can be done either by sending a message to the contact option described below or via a link provided directly in the market report. If you unsubscribe from the market report, we will interpret this as a revocation of your consent and will delete all personal data provided by you upon registration.
When sending the market report, our contractual partner CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. This service provider is a German, certified provider selected in accordance with the requirements of the Basic Data Protection Ordinance and the Federal Data Protection Act. It is strictly forbidden by contract to pass your data on to third parties and to use it for other purposes than for sending newsletters. The data protection regulations of the shipping service provider can be viewed here.
The market report contains an embedded pixel tag for the purpose of statistical evaluation (opening rate of the market report, browser used, number of views of the links contained). We use this data exclusively for the purpose of improving the market report and secure shipping and serves the expectations of our customers as well as our business interests.
5. Contact via our website
We enable our customers to contact us quickly and conveniently. The forms we provide for this on the website are protected by the highest possible level of protection (256-bit Secure Sockets Layer). If you contact us via one of these forms, your data will be transmitted to us in encrypted form and stored for the purpose of processing the request and for later assignment in the event of queries. We process your data from the respective contact form on the basis of Art. 6 Para. 1 lit. a DSGVO. You can revoke this consent at any time at email@example.com. Your data will remain with us until a) you request us to delete it, b) you revoke your consent or c) the purposes of data storage cease completely. Should mandatory legal retention periods exist, these shall remain unaffected. We assure you that your data will not be passed on to third parties.
If you call us at peak times, you may be redirected to an external German service provider. This service provider is a German, certified provider selected by us in accordance with the requirements of the Basic Data Protection Ordinance and the Federal Data Protection Act. This service provider has been bound to secrecy by us through the conclusion of a contract. The type of data collected results from their voluntary information (Art. 6 para. 1 a DSGVO). We collect this data for the implementation of pre-contractual measures (Art. 6 Para. 1 b DSGVO). These data remain with us until a) you request us to delete them, b) you revoke your consent or c) the purposes of data storage cease completely. Should mandatory legal retention periods exist, these shall remain unaffected.
6. Blocking and deletion of personal data
DIAMONDAS processes and stores the data collected from you until the purpose for which the data was collected has been achieved. In some cases, it may also be necessary to store your data, for example to comply with higher-level laws and regulations such as, for example: Storage obligations pursuant to § 257 (1) of the German Commercial Code (HGB), § 147 of the Fiscal Code (AO).
If the purpose or one of the above-mentioned periods of the regulations and laws expires, we will irretrievably block your data from further use or delete them.
7. Google reCAPTCHA
To protect against misuse of our contact forms we use in selected cases the service reCAPTCHA of the company Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The service includes sending your IP address and any other data required by Google for the reCAPTCHA service to Google. The deviating data protection regulations of the company Google apply to this data.
Further detailed details can be found in the Data Protection Center of Google: https://policies.google.com/privacy
8. Google Web Fonts
Our site uses so-called web fonts provided by Google to display fonts uniformly. This use is necessary for a smooth and uniform presentation of our webshop and represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. When you visit our site, your browser loads the required fonts into the cache. This enables texts and fonts to be displayed correctly.
For this it is necessary that your used browser establishes a connection to the servers of Google. Google thus becomes aware that our Internet presence has been accessed via your IP address. If your browser does not support Google web fonts, a default font will be displayed.
9. Trusted Shops Trustbadge
The Trusted Shops Trustbadge is included on this website to display our Trusted Shops seal of approval and the collected evaluations as well as to offer Trusted Shops products to buyers after an order.
This serves to safeguard our legitimate interests in an optimal marketing of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, which predominate in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When the trust badge is called, the web server automatically saves a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your page visit.
Further personal data will only be transferred to Trusted Shops if you have consented to this, decide to use Trusted Shops products after completing an order or have already registered for use. In this case the contractual agreement between you and Trusted Shops applies.
10. Review-Reminder via E-Mail
After completing your order with the delivery, we will use your e-mail address to kindly request your rating via the rating system we use. If you do not agree, you can object to this at any time by sending a message to the contact option described below.
12. Google Analytics (with anonymisation function) for web analysis
To find out more about the daily number of visitors to our site and for market research purposes, we use Google Analytics, a web analysis service provided by Google LCC. Google Analytics uses "cookies", i.e. text files that are stored on your computer. The information generated about your use of this website (browser type/operating system, IP address, time of enquiry, previously visited page) is usually transmitted to a Google server in the USA and stored there. We use IP anonymization ("_gat._anonymizeIp") on this website. The IP address is reduced prior to transmission within the Member States of the European Union or in other States party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout
As an alternative to the browser plugin, you can click this link to prevent Google Analytics from collecting data on this website in the future. An "opt-out cookie" is stored on your terminal device. If you delete your cookies, you must click the link again.
Google Analytics is operated by Google LLC, headquartered in the USA and certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.
Google Adword is a service of Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA (= operating company). We use this service to serve ads in Google's search engine results for certain keywords and on the Google network. Neither we nor other customers of the operating company receive information that could identify you personally.
To learn more about the success of our advertising activities, we use Google Conversion Tracking. By means of a so-called conversion cookie from Google AdWords, which is set on your terminal device if you came to us via a Google ad, it is possible for us and the operating company to ascertain the success of this ad. This small individual text file is only valid for 30 days and is not used to identify you personally and cannot be traced back to you personally. We can only recognize which number of visitors clicked on an advertisement and which pages (e.g. shopping cart) were visited. The data received through the cookie is used by the operating company to compile visitor statistics. For this purpose, personal data (e.g. IP address) is transferred to the operating company in the USA, processed and stored. Further information can be found at: https://policies.google.com/privacy
If you do not wish this procedure, you can, as already mentioned, prevent the installation of cookies by setting your browser accordingly.
This website uses the Google Tag Manager. Google Tag Manager is a solution that allows us to manage website tags from a single interface. The Tool Tag Manager itself (which implements the tags) is a cookieless domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. You can find out more about the Google Tag Manager here: http://www.google.de/tagmanager/use-policy.html
15. Details about cookies
16. Contact details and your rights
you have the following rights:
- In accordance with Art. 15 DSGVO, you have the right to request information about your personal data processed by us to the extent described therein;
- in accordance with Art. 16 DSGVO the right to demand immediately the correction of incorrect or complete personal data stored by us;
- to exercise freedom of expression and information;
- to fulfil a legal obligation;
- for reasons of public interest, or
- to assert, exercise or defend legal claims is required;
- in accordance with Art. 18 DSGVO, the right to request the restriction of the processing of your personal data, insofar as
- the correctness of the data is denied by you;
- the processing is unlawful, but you refuse to delete it;
- we no longer need the data, but you do need it to assert, exercise or defend legal claims, or
- you have lodged an objection to the processing pursuant to Art. 21 DSGVO;
- In accordance with Art. 20 DSGVO, you have the right to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;
- the right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.
If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly via the contact data in our imprint or at firstname.lastname@example.org.
17. contradictory legal
Insofar as we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a balance of interests, you can object to this processing with effect for the future. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.
After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
This data protection declaration is valid (as of May 2021).